Great Technology. Great Outcomes.

Allen Technologies is focused on helping hospitals transform the way they interact with patients. Great outcomes start with great technology solutions, but we don’t end there. Our team works hand-in-hand with yours to ensure a smooth implementation with minimal impact to your patients and staff – from project scoping, through infrastructure evaluation and implementation, to ongoing staff training.

With our 40 plus years’ experience guiding hospitals in interactive patient engagement systems, our implementation project managers, support engineers, and account success managers set the bar high when it comes to delivering an exceptional experience.

1

Consultation

Allen Technologies is dedicated to making your experience as streamlined and simple as possible. Our teams will work with your staff to analyze your hospital’s existing infrastructure and equipment. Every implementation is uniquely crafted to the specific needs of the hospital, to ensure you maximize existing resources as well as your investment in the interactive patient engagement system.

Beyond that, Allen partners with top patient education content providers to offer hospitals a wide variety of the most up-to-date and relevant content. We work with your clinical teams and educators to craft a customized educational library to meet the educational needs of your patient population. Our goal is to create a customized E3 solution that enhances the patient experience, improves outcomes, reduces hospital readmission rates, and achieves the Quadruple Aim.

2

Robust & Customized Hardware Options

Allen’s E3 Patient Engagement Solutions can be delivered via the in-room television, bedside swing-arm touchscreen unit, and tablet. The solution can also be used in non-patient locations such as for digital signage in conference rooms, waiting rooms, and other unique locations. Regardless of the delivery platform chosen, Allen’s system integrates seamlessly into the electronic health record system as well as major operating systems like HVAC, housekeeping, nurse call, and food service.

Allen’s E3 Patient Engagement Solutions are proven to help improve HCAHPS scores and patient literacy, help hospitals meet meaningful use requirements, and help nursing staff work more efficiently.

3

Easy, Efficient Implementation

Allen Technologies has decades of experience in deploying and implementing our interactive patient engagement systems in hospitals of all sizes. With the help of our team, your deployment and implementation will be easy, efficient, and won’t negatively influence the patient experience. Every client is assigned a project implementation manager, who serves as your point of contact and with whom you will work hand-in-hand with throughout the project.

Allen’s Committment to Exceptional Support

Dedicated Support Team
24x7x365 proactive monitoring and alerting of all critical systems infrastructure
Remote systems administration and support capabilities
Tier 4 HIPAA-compliant datacenter
System status and usage reporting

Ongoing Account Support

Allen Technologies understands that the value of implementing an interactive patient system solution lies in more than the features available at the initial launch. We work with you to identify a long-term plan for future enhancements that are in line with your hospital’s strategic goals. Our goal is to help you maximize your investment in the system and achieve the highest impact on hospital quality improvement.